Abstract:

Objective To survey the satisfaction of high-level talents in a public hospital, and put forward the improvement strategy to increase the satisfaction of high-level talents. Methods A questionnaire survey was conducted in 155 high-level talents from a class 1, Grade 3 general hospital in Beijing. 5-point Likert scale was used to measure their satisfaction from 5 aspects, including working condition, career development, working relationship, salary and welfare and research management. Based on the survey results, an analysis was conducted to develop the improvement measures. Results 144 valid questionnaires (92.90%) were collected. The overall satisfaction score from the participants was 77.86±11.3. The satisfaction scores in 5 aspects were as follows: 82.16±11.56 for research management, 78.72±12.72 for working relationship, 77.30±15.02 for working condition, 75.60±12.7 for career development, and 75.56±13.72 for salary and welfare. Conclusions Improving the salary and welfare of high-level talents in public hospitals and creating a career development platform may be the direction for public hospitals to improve the satisfaction of high-level talents in the future.

Key words: Public hospital; Talent management; Satisfaction

摘要：

目的 分析公立医院高层次人才满意度调查，为提高人才满意度提出持续改进的策略。 方法 对北京市某三级甲等综合医院155名高层次人才进行问卷调查。采用Likert 5点量表赋分方 法，从工作情况、职业发展、工作关系、薪酬福利和科研管理5个维度设计调查问卷。根据研究对象 对各维度的满意度，进行对策研究。 结果 本研究获得有效问卷14 4份，问卷有效率92.90 %。参与调查对象总体满意度评价得 分为（77.86±11.3）分。5个维度满意度评分排序依次为：科研管理（82.16±11.56）分、工作 关系（78.72±12.72）分、工作情况（77.30±15.02）分、职业发展（75.60±12.7）分和薪酬福利 （75.56±13.72）分。 结论 提高公立医院高层次人才的薪酬福利、创造职业发展的平台可能是今后公立医院提高高层 次人才满意度应当努力的方向。

关键词: 公立医院; 人才管理; 满意度