Abstract:

Objective To investigate the potential factors associated to job satisfactory of nurses in department of Neurology in Beijing Tiantan Hospital, improve the job satisfactory and quality of care, and consolidate nursing team that contribute to the harmonious and stable development. Methods An advanced assessment system was used to perform the investigation of job satisfactory among 393 nurses in department of Neurology in Beijing Tiantan Hospital. Results Family/job (P <0.001), income/welfare (P =0.013), and working environment (P =0.001) were significantly positively related with job satisfactory; however, hospital management (P =0.040) was negatively related with the satisfactory. Work taskand relationships between colleagues had mild influence on the satisfactory, but growth/development (P =0.572) and relationships between nurses and patients (P =0.965) were not significantly. Conclusion Individual and humanized working time arrangements were beneficial for resolution of conflicts between family and work; improvement of working environment and safety equipment, scientific and reasonable evaluation of the value of nursing work to achieve rational income distribution, strengthening communication between managers and nurses, and timely improvement of management methods would improve the job satisfactory.

Key words: Nurses; Satisfactory; Questionnaire; Hospital management

摘要：

目的 了解影响神经科护士工作满意度的因素。 方法 借鉴国外成熟的测评体系对393名神经科护士满意度进行调查。 结果 家庭/工作（P <0.001）、工资福利（P =0.013）及工作环境（P =0.001）与满意度呈显著正相关， 而管理（P =0.040）则与其呈负相关；与同事关系和工作任务对满意度影响较小；而护患关系和成长发 展则与满意度无显著相关。 结论 实现人性化安排工作时间，积极落实并妥善处理工作和家庭间冲突，改善工作环境及安全 设施，科学合理评估护理的工作价值，进行合理分配收入，切实完善管理机制，以提高护士工作满 意度。

关键词: 护士; 满意度; 问卷; 医院管理